Shipping Policy

At Softzen, we aim to ensure that your handmade furniture arrives safely and promptly.

Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.

Shipping Time

• Standard delivery within Morocco: 3–5 business days

• International delivery: 7–14 business days, depending on destination.

Shipping Confirmation

Once your order ships, you will receive a tracking number via email.

Shipping Address

Please ensure your shipping address is accurate when placing your order. Softzen is not responsible for delays or losses caused by incorrect addresses.